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Identity Theft, Information Privacy and Internet Security

Identity Theft is one of the fastest growing crimes in America. If someone steals your Social Security number or some other personal information, the thief may try to use the data to open credit cards and other financial accounts under your name. It can ruin your credit and cost you time and money to repair the damage. The New York State Consumer Protection Board (CPB) can help by offering information on how to avoid common mistakes that may leave you vulnerable to identity theft and tips on how to respond when your personal information or financial accounts have been compromised. Resources on navigating the Internet safely are also available from the CPB.

Identity Theft Prevention and Mitigation Program Resources
The New York State Consumer Protection Board’s (CPB) new Identity Theft Prevention and Mitigation Program is in operation effective January 2009, pursuant to a New York State law signed by Governor David A. Paterson in July 2008. The program is designed to provide information and resources to help New Yorkers prevent identity theft and assist victims in addressing the consequences of this crime.

Privacy Basic Training for Armed Forces and Veterans: Preventing and Responding to Identity Theft - Active military personnel, veterans and their families can be particularly vulnerable to identity theft and fraud due to nonstandard work schedules, lengthy absences from home, frequent relocations and duty assignments to remote locations. To honor the unselfish service of our armed forces, the New York State Consumer Protection Board (CPB) has developed this resource. The CPB suggests these tips to help prevent our service men and women from falling victim to identity theft and to assist in mitigating the consequences of identity theft.
 
A Consumer Guide to Preventing and Responding to Identity Theft - Identity theft is the most common consumer fraud complaint, and the fastest growing financial crime. Learn how to prevent falling victim to this crime and the steps to take if it happens to you
 
Social Security Number and Identity Theft - This brochure helps consumers understand how to protect their Social Security number in the marketplace and at work
 
What You Should Know About Child Identity Theft - Learn about child identity theft and the steps to take if your child becomes falls victim
 
Back To School Basics: Keep Your Child's Identity Safe - Have bills, credit cards or debt collection calls started coming to your home in your child’s name? Learn how to protect your child from identity theft
 
Personal Identification Documentation (PIDD) Card - This tool may assist consumers in tracking important personal information which should be stored in a safe please where it can be easily retrievable. (Printing Instructions: Print the attached PDF, then fold it in half on the short fold and then left to right to create the card)
 
Security Freeze Law Brochure  - This brochure explains the New York State Law that provides consumers with a tool to help avoid becoming a victim of identity theft. A security freeze may also mitigate further harm
 
Sample Letters to the Three Major Credit Reporting Agencies for a Credit Freeze - Consumers can request a security freeze be placed on their credit report by the three major credit reporting agencies in different ways: by phone, over the Internet through a form on each of the agencies’ websites, and by mail. To assist consumers, the CPB has published sample letters that can be used to make your request for a security freeze
 
Identity Theft Mitigation at a Glance -  This brochure explains the difference between a fraud alert and a security freeze as tools to prevent and mitigate the consequences of identity theft
 
The Identity Theft Keycard: Five “Key” Steps for Identity Theft Victims - A wallet-size card with five “key” steps to taken when consumer have fallen victim to identity theft
 
Identity Theft Victim Quick Response Checklist Poster – A poster for law enforcement professionals and service providers highlighting quick response actions to identity theft victimization
 
Identity Theft Victim's Journal - Use this resource to keep detailed records of all entities contacted to rectify the identity theft and re-claiming his/her good name
 
Identity Theft Victim’s Restitution Journal – A victim of identity theft can use this resource to keep detailed records and receipts of all expenses incurred and time lost in rectifying the identity theft and re-claiming his/her good name
 
Dealing with Identity Theft in the Context of Domestic Violence - Victims of domestic violence can be particularly vulnerable to identity theft. Survivors of domestic violence often need to take extra precautions to protect themselves from abusers who may use their personal information as a means of control. This resource provides information to victims of domestic violence to assist in recovery from identity theft
 
Protecting a Deceased Loved One’s Identity - When a loved one passes away, it is natural to delay dealing with notification and other administrative matters. However, delay increases the risk that your loved one could become a victim of identity theft as fraudulent credit card accounts are opened and purchases made in his/her name. While it is unlikely that you or the estate would be held liable for these fraudulent activities, you would be forced to invest substantial time and expense to restore your deceased loved one’s reputation. You can avoid this problem by acting promptly and following the seven (7) steps on this card.
 
New York State Laws Relating To Identity Theft - This brochure explains several key State laws relating to identity theft
 
"Are You Consumer Savvy" Identity Theft Quiz - A question and answer quiz that helps consumers understand how to prevent and respond to identity theft. Many of these questions are asked on the CPB's Identity Theft Gameshow
 
Tipcard to Prevent Identity Theft - A Consumer Guide to Preventing and Responding to Identity Theft

Consumer Identity Theft News

Governor Paterson Announces Agreement With Legislature On Bill To Strengthen New York's Identity Theft Laws - Bill Will Protect New Yorkers from Fraudulent Use of Personal Information. New York State Ranks 6th in U.S. for Identity Theft Complaints
 
Identity Theft Awareness Campaign - The New York State Consumer Protection Board and the New York Giants launch a public service campaign to raise awareness about Identity Theft for New York’s consumers

Radio Ad         Television Ad

 
Information Privacy for Consumers

Exercise Your Options to Protect Your Privacy Tool Kit: Unwanted Marketing Messages - Fed up with receiving piles of junk mail every time you open your mailbox? Sick of having to delete all those unsolicited e-mails you’ve been getting from online marketers? By following some basic steps, and exercising your privacy options, you can take hold of your personal privacy. Our checklist in this resource explains how you can exercise your options to reduce unwanted marketing messages.
   
Make Privacy Your Policy - The NYS Consumer Protection Board urges consumers to be careful when providing personal information online while playing games, booking travel, communicating through social networking sites and other Internet-based activities to safeguard their privacy. Read the privacy policies of the sites you visit and frequent only those sites whose policies meet your expectations. As you are reading the privacy policies, ask and answer these ten questions before proceeding with your online activity.
   
Cell Phone Privacy Tips - Cell phones are a way of life for many consumers. People the world over use them on a regular basis, often forgetting the possible threats to their privacy and the potential for identity theft associated with mobile devices. The NYS Consumer Protection Board provides these tips to help consumers keep their cell phone privacy
   
College-Bound Privacy 101 - The New York State Consumer Protection Board (CPB) offers some tips that can help keep your personal information private while attending college, trade school or graduate school
   
Information Privacy Bulletin Board (K-12) - The New York State Consumer Protection Board (CPB) reminds parents and guardians to make safeguarding their child’s personal identifying information a priority
   
NYS Security Breach Law Fact Sheet for Consumers - What consumers should know about the security breach law and notification
   
Record Retention - Protecting your personal information by disposing of your documents in the appropriate manner and timeframe
   
"Safeguard Your Personal Information" Public Service Campaign - Check out the new public service announcement, subway and railroad ad campaigns raising awareness to safeguard your personal information
   
Security Breach Data Check List - Steps to take and questions to ask when personal information is lost or stolen from a company's computer system
   
Think Privacy: Advice for Parents of the E-generation - Parents or caregivers should be aware of the next generation of electronic tools that can be purchased and added to their children’s cell phone and online social networking pages
   
Think Privacy: Cloud Computing - Learn about Cloud Computing and how it affects consumers
   
Think Privacy: Passwords - Passwords are the first line of defense in protecting personal information on our computers. Here are ten suggestions to help you create stronger passwords
   
Think Privacy: Spear Phishing - Spear phishing e-mails will attempt to lure their recipient: by falsely identifying the sender as a person or organization with which the recipient is familiar and with which the recipient may have a relationship, by including some personal details about the recipient in the body of the message, and by making requests that, given the familiarity of the contact, seem to have a legitimate basis. Learn more about Spear Phishing and you can avoid falling victim by reading this monthly's privacy advice.
   
Think Privacy: 10 Tips for Using Social Networking Sites - Social networking sites are exploding in popularity. Consumers should be aware of the privacy implications of using these sites and be prepared to take action to help protect their privacy. Here are ten simple tips to use when utilizing social networking sites.

Information Privacy for Businesses

Anatomy of a Data Breach: What Your Business Needs to Know video - The CPB launched “Anatomy of a Data Breach: What Your Business Needs to Know,” a new video targeted to help businesses understand and protect against data breaches
 
The New York Consumer Protection Board’s Business Privacy Guide - How to handle personal identifiable information and limit the prospects of identity theft
 
Creating a Document Retention and Destruction Policy for Your Business: A Check List - It is vital for your business to have a written policy for the retention and destruction of personal information to guard against identity theft and security breaches. Please use this checklist to incorporate fundamental elements into your written policy for the retention and destruction of personal information
 
NYS Security Breach Law Fact Sheet for Business- A fact sheet for businesses covering N.Y. Gen. Bus. Law. Section 899-aa: security breach law
 
Sample letter from a breaching entity to notify New Yorkers of a security breach incident - This sample letter from a breaching entity to notify New York residents of a security breach incident is for informational purposes only. It should not be construed as legal advice and/or as policy of the State of New York. It is recommended that you speak with a privacy professional and/or an attorney for further advice.
 
 The New York Social Security Number Protection Law - A fact sheet for businesses covering the N.Y. Gen. Bus. Law Section 399-dd: social security number usage
 
Identity Theft Red Flag Rules Business Alert - A fact sheet for business covering promulgated rules to safeguard data and help banks and financial institutions protect customers against identity theft
 

Information Privacy Links

Information Privacy Links - A page containing links to information privacy websites

Internet Security

Phishing Scam Prevention Tips - Phishing (also called pharming or whaling) e-mails trick people into sending money or providing personal information such as usernames, passwords, credit card details, and Social Security numbers to unauthorized individuals who hijack their information and use it to commit identity theft. Follow these tips to help avoid getting "hooked" by a "phisherman"
   
Spotlight on Phishing Scams - This resource provides information about the prevalent and troublesome Phishing scams
   
Internet Safety Tips  - Tips to safeguard on-line consumer transactions
   
Family Internet Safety - A guide for parents and children
   
Security Measures for Consumers Accessing the Internet - A guide to safe computing practices, especially at public "hotspots"
 
Internet Tips on Terms - A glossary of commonly used terms