| |
To File a Consumer Complaint
|
Whether successfully mediating credit card
or utility billing disputes on behalf of consumers or acting as a
consumer liaison or as a troubleshooter for victims of identity theft,
the New York State Consumer Protection Board (CPB) advocates for and
empowers New York consumers with direct intervention. The Agency
responds to individual consumer complaints by working to settle disputes
between a consumer and a business through voluntary mediation. Through
this intervention, the CPB achieves significant savings in the form of
refunds, rebates, credits, and avoided costs which in 2008 reached more
than $1.1 million. These savings significantly impact the lives of
consumers who suffer from real hardship.
The Agency’s consumer complaint form available below enables the CPB to
move forward on your behalf to assist with the resolution of your
consumer complaint. The CPB accepts consumer complaints and questions
over the Internet or, if you prefer, you can also submit your complaint
by fax or mail. Please be aware that the Agency has no legal authority
to require a business to pursue any specific action on your behalf; our
mediation efforts and the resolutions we achieve are voluntary.
|
|
|
| |
| Consumer Complaint |
|
• |
Electronic Complaint Form Submittal (for a Forms-Capable Browser) -
Fill out this form and submit it on-line. |
| |
|
|
• |
Printable
Version
- Print this form out and mail it back to the CPB. |
| |
|
|
• |
Formulario de Quejas del
Consumidor - Imprima este formulario y envíelo a la Junta de
Protección al Consumidor. |
| |
| CPB Gasoline Price Gouging Complaint Form
|
|
• |
Online CPB Gasoline Price Gouging Complaint Form |
| |
|
