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Consumer Law Help Manual
Many sound marketplace laws and regulations have been enacted and promulgated to
assist consumers. To help consumers understand their rights, the New York State
Consumer Protection Board has created this virtual Consumer Law Help Manual.
Each section of the Manual provides an overview of key relevant statutes and
strategies.
The Manual is currently being updated and improved for easy access to important
consumer information. Further, the Manual will be published on this site for
greater availability. Each section will be placed on this website as it is
finalized and will be revised periodically to reflect changes in the law.
Please keep in mind that these chapters do not reflect a comprehensive listing
of all applicable laws relating to a specific consumer issue. Additionally,
statements of the law should not be taken as legal advice.
- Airlines and Air Travel
- Appliances and Furniture
- Automobile
- Banks and Banking
- Cable Television
- Charities
- Consumer Protection Agencies
- Contracts
- Credit and Credit Reporting
- Dating Services
- Debt Collection
- Employment Agencies
- Entertainment and Ticket Sales
- False Advertising and Deceptive Trade Practices
- Health Club
- Home Improvement
- Internet
- Identity Theft
- Movers
- Pawnbrokers
- Pets
- Retail Practices
- Small Claims Court
- Sweepstakes and Games of Chance
- Telephone and Telecommunications
- Utilities
- Warranties